Effective Date:
At SANDOKCHA, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data when using our e-commerce website. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect:
a. Personal Information: We may collect personally identifiable information, such as your name, email address, shipping address, billing information, and contact details when you place an order or create an account on our website.
b. Usage Data: We automatically collect certain information about your interaction with our website, such as your IP address, device information, browser type, operating system, and website usage statistics.
c. Cookies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience, personalize content, and gather information about how you use our website.
2. Use of Information:
a. Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and order status updates.
b. Communication: We may use your contact information to communicate with you about your orders, provide customer support, send newsletters, promotional materials, or other information you may be interested in. You can opt-out of receiving marketing communications at any time.
c. Website Improvement: We analyze the usage data to improve our website, understand user preferences, and enhance the overall user experience.
d. Legal Compliance: We may use and disclose your personal information as required by law or in response to legal requests, such as court orders or government regulations.
3. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Sharing:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing other services necessary to fulfill your orders. We ensure that these third parties have appropriate security measures in place to protect your data.
5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Children’s Privacy:
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to remove that information.
7. Your Rights:
a. Access and Update: You have the right to access, update, and correct your personal information. You can do this by logging into your account or contacting our customer support.
b. Data Erasure: You can request the deletion of your personal information, and we will comply with such requests, subject to any legal obligations we may have to retain certain data.
c. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means of communication.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided on our website.